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Delivery Information

 

Local Deliveries

We deliver on THURSDAYS to the following postcodes:

RG1, RG4, RG6, RG7, RG8, RG18, RG30, RG31, OX10 and OX11 plus RG9 Henley only.


Local delivery is FREE for all orders over £25.00

  • We deliver in returnable boxes, not plastic bags
  • No need to be in, tell us where to leave your shopping
  • We'll even refill your Ecover bottles at your doorstep

If you can't find what you're looking for on the website, please call us on 0118 984 4770 - we may stock it in the shop and be able to add it to your order.

The deadline for ordering local deliveries is 4.00pm Wednesdays.

Veg box photo courtesy Binns Photography

 

National Deliveries

Our NATIONAL delivery rates are as follows:

£4.95 - Orders between £20 and £49

£2.95 - Orders between £50 and £99

FREE - Orders over £100

Please note, there is a MINIMUM ORDER VALUE OF £20 on all orders excluding delivery.

Unfortunately we can't deliver fruit and vegetables or frozen items to NATIONAL postcodes.

Courier delivery is between 9am and 5pm. If you are not going to be in please specify at the payment page where to leave your delivery.

We aim to dispatch your order within three working days.

Heavy orders (over 4kg) with a low value eg. flour may be subject to additional charge - we will email you with details before taking payment.

Chilled items are delivered in ice-packed temperature-controlled boxes.

Please note, fresh fruit and veg or frozen food is not available for nationwide delivery.

Other Delivery Terms

National delivery refers to mainland UK only. Deliveries to the Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE will incur a £5 surcharge. Deliveries to Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25 will incur a £10 surcharge.

Please choose the correct delivery rate at checkout based on your delivery area or postcode. If you choose the incorrect delivery rate we reserve the right to amend your final total accordingly.

Our chilled packages will last in their ice packs for up to 36 hours from despatch by us. Please specify where they should be left if you are not going to be in to collect. If you do not specify where items should be left we cannot be held responsible if they are returned to the courier depot and subsequently perish.

In some circumstances if the total delivery charge incurred by us exceeds the relative value of the order we reserve the right to cancel the order without debiting any monies.